Support
To make your customer experience as pleasant as possible, we offer several ways for you to get the assistance you need.
Frequently Asked Questions:
How long will shipping take?
Can I rush my order?
What is your return policy?
How do I make a return or exchange?
What is the status of my order?
How long will shipping take?
Most products ship within 48 hours of an order being received. Once the order ships the timeframe for delivery varies based on the carrier. As you check out, you will be given an estimate for delivery based on the carrier.
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Can I rush my order?
Rush orders are available for a fee. You will be given options for rushing an order as you check out.
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What is your return policy?
We offer return on the full product price, no questions asked, if the product is returned unused within 30 days of your receipt of the product. Details on our policy can be found here.
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How do I make a return or exchange?
Instructions for returning items can be found here. Please make sure you understand our return policy before returning items.
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What is the status of my order?
You can check the status of your order 24/7 by using the 'My orders' option on our menu. If you have any trouble or need additional assistance, please
contact Customer Support.
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